- Live chat 24/7
Contact Jeetwin Support: Live Chat 24/7 and Email
Our support team answers through two channels: live chat, open 24/7, and email at support@jeetwin.online. Use live chat when you need an answer during a deposit, a withdrawal or a bonus claim. Use email when you want to send a longer description or attach screenshots.
Live chat: how to start a conversation
Live chat is the fastest way to reach us, and it is available at any hour, including weekends and public holidays. Keep the chat window open until the agent confirms your issue is solved, so the conversation stays in one thread.
- Click the chat icon at the bottom right of the site.
- Enter your Username and your phone number.
- Press Start Chat and write your question.
Email support
Write to support@jeetwin.online if the question is not urgent or needs screenshots. Put your Username in the subject line and describe the problem in one message: what you did, which payment method you used and what you saw on screen. One clear email works better than three short ones.
Is there a Jeetwin contact number?
No phone line
No. We do not have a support phone line, so there is no number to call, and any number shown as Jeetwin support elsewhere is not ours. Telegram and WhatsApp are not support channels either: they carry news and offers only.
What to have ready before you write
A support agent can only look up what you give them, so collect these details first.
Your Username. Never send your password in chat or by email. Our team does not need it.
For a deposit: the payment method, the amount and the Transaction ID from your wallet app.
For a withdrawal: the amount, the wallet number and the time you submitted the request.
For a bonus: the name of the promotion and the date you claimed it.
What support handles for you
Some actions are done only through support. Self-exclusion for 6 months, 1, 2 or 5 years, or permanently, as well as time-out and account closure, is arranged here. Limits on bets and losses are set on request. The Birthday Bonus is claimed through support, and the Install The Jeetwin App bonus needs a screenshot of the installation sent to support.
Good to know
If a bet looks wrong, tell us within 48 hours, and we reply within 5 working days.
Other official channels
We keep a Facebook page (JeetWinbangladeshi), a Telegram channel (jeetwin_official) and a WhatsApp channel for news. Treat them as announcements and take account questions to live chat or email.